Hand your guest a tablet with the bill. A few taps and their email or number, and you know how the visit went while they are still at the table.
Try it. This is what your guest sees. Nothing you enter here is sent.
An unhappy guest usually pays, leaves, and does not come back. If you hear about it at all, it is days later, in public, on a review site.
The happy ones are worse for business in a different way: they had a great night and you have no way to reach them again.
The moment between the bill and the door is when a guest will give you thirty seconds. How Was Your Food uses that moment to get two things: an honest score, and a way to contact them.
The answer lands in your results the second it is sent, in private, with the name of who served them.
The review is recorded against them, then they hand the tablet over with the bill.
One question per screen, five big answers to choose from. No typing, no account.
Or a private note for the owner, or nothing at all if they would rather stay anonymous.
Scores, who served, and the contact details, in your panel and as a spreadsheet download.
Emails and phone numbers from people who actually ate with you, with your own small print saying what you will use them for.
Guests can add a note that only the owner reads, and they can stay anonymous if they would rather not leave an email or number.
You mark each question as rating the staff member or the restaurant. A good server in a slow kitchen keeps their score, and the kitchen's problems show up where they belong.
Each restaurant gets its own, like kfc.howwasyour.food. Open it on any tablet or phone. There is nothing to install.
Write your own questions and the five answers for each one. Add, remove and reorder them whenever you like.
Pick the look that suits the room and set your own colour, with a live preview before guests see it.
Reviews are held on the tablet and sent when the connection comes back, so a bad signal does not lose an answer.
Guests cannot reach your settings or other guests' details. The panel needs the manager password every time.
Tell us the name of your restaurant and we will set up your address and send you the manager password.
Email hello@howwasyour.food